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All they would say is it is a fraudulent check and we are closing your account, but you won't get the existing money for at least 3 weeks.
CHASE ONLINE VERIFICATION
This tenant has different corporate names for stores in North and South Carolina and if you call the phone number on the check they will verify that the company name that is on the check is part of their main company, but instead, they refused, saying they have their own methods of check verification and the phone number doesn't match the name. I went to the branch manager with the check explaining to him that this is from one of my tenants who has been with me for 12 years and owns over 40 franchise stores. They are now closing my account after two months stating a check I electronically deposited was a fraudulent check because they could not verify the name and phone number. Two weeks later they send me a letter requesting me to fill out another W-9. First, it was a W-9 problem and I had to go back to the bank with another signed hard copy. Opened a new Total Checking account with nothing but problems from the start. I’m so angry that a charitable donation has messed up my credit during this all around crappy year. Chase will not help me remove the late payments from my credit report. Though I’m vaccinated and boosted, I was hospitalized with Covid for a week, probably due to my underlying conditions. We’ve been dealing with the after-effects of job loss. Like many Americans, this has been a hard time for my family. I would never have ignored a late notice. I pick it up from my mailbox and open it immediately. I’m not sure why they didn’t call or text be earlier when clearly they were able to do so. I also didn’t receive any calls or texts from Chase until the text that alerted me the account was overdue when it was too late.
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I paid off the account, which had accrued a bunch of late fees, a day or two later, at which point I learned that it been closed because I hadn’t paid it for three months. I received no notifications from Chase until a text alerting me to a seriously overdue account. Because I didn’t know I’d charged something on it, I didn’t make payments to the card. I’d forgotten that it was connected to the credit card I’d paid off. I made the payment through my PayPal account. Several months later, I contributed to a GoFundMe for a child with a devastating progressive neurological illness, a kindergartner at my daughter’s new school, whose family was raising funds for a new wheelchair and out of state medical care. I didn’t intend to use it any more, but I didn’t close it because I’ve heard that s bad for your credit. Messed up my About a year ago, I paid off one of my Chase credit cards.